Privacy, GDPR & Cancellation Policy

PKC Travel

🧾 Cancellation Policy

At PKC Travel, we understand that plans may change. That’s why we partner with providers who offer flexible cancellation policies.

✅ Booking Cancellation Terms

All bookings are made via Ticketseller.gr and are subject to each provider’s cancellation conditions (accommodation, activities, experiences).

Common cancellation policies include:

Free cancellation up to [e.g. 7 days] before the scheduled date

Partial refund for late cancellations

Non-refundable bookings for discounted or promotional offers

📅 How to Cancel a Booking

To cancel your booking, please:

Wait for written confirmation of the cancellation within 48 hours

Contact us via the contact form or directly via Ticketseller.gr

Provide your booking number and email

💸 Refunds

If applicable, refunds are processed within 7–10 business days

Refunds are issued to the original payment method

Transaction fees (e.g. Stripe, PayPal) may not be refundable

No refund is provided for non-refundable bookings

🔁 Changing a Booking

You may request changes (e.g. date, number of guests):

Contact us at least 5 business days before your original booking date

Subject to availability and provider confirmation

Additional fees or price differences may apply

⚠️ Additional Information

Policies may vary by destination or service

Always review cancellation terms during checkout

PKC Travel acts as an intermediary and is not liable for delays or issues from third-party providers

🍪 Cookie Policy

We use cookies to improve your browsing experience, analyze website traffic, and deliver personalized content and advertisements.

What Are Cookies?

Cookies are small text files stored in your browser when you visit a website. They help us understand how you interact with our site and allow us to enhance your experience.

Types of Cookies We Use

  • Essential cookies – Required for basic website functionality
  • Analytics cookies – To monitor site performance via tools like Google Analytics
  • Marketing cookies – Used for ad targeting and personalization (e.g. Facebook Pixel, YouTube)

Cookie Consent

When you first visit our site, a cookie banner allows you to accept or reject cookies. You can change your preferences at any time via your browser settings.

🔐 GDPR & Personal Data Management

At PKC Travel, we take your privacy seriously. We process your personal data in full compliance with the General Data Protection Regulation (GDPR – EU 2016/679).

01

What Data We Collect

Full name
Email address
IP address
Travel preferences and booking history
Any information submitted via our forms

02

Why We
Collect It

To provide travel services and complete bookings

To send newsletters, only with your consent

To improve user experience and personalize content

03

Your Rights Under the GDPR

You have the right to:

Access your personal data
Request correction or deletion
Withdraw your consent at any time
File a complaint with the Hellenic Data Protection Authority (www.dpa.gr)

How We Store Your Data


Your data is stored securely on servers located within the European Union and accessed only by authorized personnel.

Contact for Data Requests

📧 For any GDPR-related inquiries, please email us at: info@ticketseller.gr

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